M-Club - Milkyway Client Club
The purpose of M-Club is to warmly welcome you as a member and to provide quality logistics services tailored to your needs. M-Club is committed to listening to valuable feedback and suggestions from customers, encompassing traditional logistics services, customer care, fulfilling social responsibilities, and striving to provide better service to all customers who care about and support Milkyway.
Membership Instructions
There are four levels of members in the M-Club , from low to high, namely Blue Card Member, Silver Card Member, Gold Card Member and Diamond Card Member. Each level of member enjoys progressive membership benefits and enjoys a distinguished member lifestyle.
Rich offline customer membership activities
Report on the company's business development process and planning, mutual exchange and sharing among members
Traditional class
Little logistics man
Fellowship class
Customer communication and sharing
Outdoor development
Acknowledgement Party
Public welfare
Charity run
Earth Hour
One stop
efficient user experience
Online service
Customer activities
24-hour service hotline
Wechat communication community
Annual customer satisfaction survey
Offline service
Forum and sharing
Points Mall
User evaluation system
Value added services
BI Big Data Analytics and Applications
Provide production logistics and other planning guidance suggestions to customers
24-hour offline service hotline
Customer service hotline 400-151-0202
Answered by a dedicated customer service 24 hours a day
Recieve business inquiries, operational coordination, and timely follow-up feedback
Also responsible for
the daily contact, customer points reminder and gift exchange of the Milkyway member club.
At any time, help is on the line.
We will reply you within 24 hours From 8:00 a.m. to 17:30 p.m. on weekdays.
Call us.
Consult immediately
Service Hotline

Service hotline (China)


Online Consultation

Access to experts

Service time

Weekdays 8:00-17:30

Consult immediately

You can also contact us through the message board

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